July 30, 2002

  Previous Issue                                                                      About    Contact    Affiliations    Home                           


Headline News for CRM

          Witness Systems

 
News Search:

 
 
Free Newsletter!
Subscribe to RealMarket Today!

 TEXT HTML
Privacy Policy
 
Send it to a Colleague
Send this report to a colleague with your personal message.
 
CRM Success Stories

Search a database of hundreds of CRM Success Stories
 
Expert's Corner [search]
 Online Customers Wanted; No Training Required
More:

Dan Gregerson
Mindfabric
 
Required Reading [search]

"Seven Key Steps for Personalization"
by Tom Hannigan and Christina Palendrano - Chatham Systems Group

 
 

Featured Event [search]

Gartner CRM Summit 2002: Journey from Liftoff to Payoff
September 18-20, 2002
Chicago Sheraton Hotel and Towers - Chicago, IL

 
 

Online Training

Learn one-to-one strategy
Now Available from RealMarket
and
Peppers and Rogers Group

 
 


Other News

  • ClientLogic Re-Invents The Rebate
  • State Of Florida With Group 1 Software
  • Vignette Joins Web Services Organization
  • Neiman Marcus With ATG
  • SiteScape Promotes Heidi Gabrielson

    • ClientLogic Re-Invents The Rebate [Top]
    ClientLogic announced a new way to process rebates that enables customers to receive their rebate checks within six-to-10 days, rather than the traditional eight-to-12 weeks. ClientLogic's rebate processing program integrates high speed scanning and imaging technology with customer care support to streamline the rebate fulfillment process.



    State Of Florida With Group 1 Software [Top]
    The Florida Department of Revenue and Group 1 Software announced that its jointly developed solution for tax jurisdiction assignment is now available online at http://geotax.state.fl.us. The Web-based service lets communications services providers download the most recent county and statewide databases of address.



    Vignette Joins Web Services Organization [Top]
    Vignette announced that it has joined the Web Services Interoperability Organization (WS-I), a cross-industry community whose mission is to promote Web services interoperability across platforms, applications and programming languages. The WS-I community includes software vendors, enterprise customers, technology developers and many others with a common interest in creating interoperable Web services.



    Neiman Marcus With ATG [Top]
    ATG announced that Neiman Marcus has expanded its relationship with the company to provide customers with an enhanced Internet shopping experience and create more targeted online marketing campaigns. Neiman Marcus Online is now planning to adopt more widely the business scenarios capabilities of ATG's online CRM applications.



    SiteScape Promotes Heidi Gabrielson [Top]
    SiteScape announced that Heidi L. Gabrielson has been promoted to Viice President of Marketing. In her new role she will oversee planning and implementation of SiteScape's analyst relations, public relations, marketing and advertising programs.


    Front Page News

     

     
    RealMarket Live! Webcast
    Support Automation: Essential to the Enterprise . . . And Beyond
    Listen

    Bruce Mowery
     Supportsoft

    Archive       Current       Future
     
    ICCM

     

    Stock Index
    RealMarket25.28+3.06%
    Stock Index:Tell me more 
    Dow Jones08,711.88+5.41%
    Nasdaq1,335.25+5.79%
    S&P 5000,898.96+5.41%
    Amdocs7.30+0.20
    Apac Cust Svc 4.14-0.12
    Applix Inc 1.30-0.06
    Apropos Tech 1.80+0.08
    Ask Jeeves Inc 1.02+0.09
    Aspect Comms 1.47-0.03
    Astea.66+0.07
    ATG1.06+0.16
    AVAYA1.56-0.04
    Blue Martini.79-0.04
    Broadvision .34-0.02
    Chordiant Sftwr .83+0.13
    Click Software.45+0.07
    Convergys Cp 15.10+1.25
    Concerto Sftwr6.26+0.67
    divine2.42+0.08
    E.piphany Inc 4.07+0.30
    eGain Comms Cp .21+0.00
    eLoyalty Corp 4.43+0.05
    Epicor1.45+0.10
    eOn Comms.54-0.02
    Firepond Inc .28+0.02
    FirstWave10.00+0.67
    Hewlett-Packard12.98+1.32
    HNC Software18.31+1.34
    ICT Group Inc16.00+1.00
    Interact Intell 3.12+0.06
    Interv Brite 1.80-0.02
    J.D. Edwards9.74+0.40
    Kana Software 1.68+0.26
    Liveperson Inc .70+0.04
    NICE11.36+0.22
    Onyx Software 3.00+0.16
    Oracle9.55+0.22
    Pegasystems Inc 8.14+0.16
    PeopleSoft17.87+1.15
    Peregrine Sys .29+0.03
    Pivotal Corp 3.19+0.09
    Primus Knowldge .53+0.10
    Rainmaker Sys .26+0.01
    SAP19.10+1.15
    Selectica Inc 3.80+0.00
    Sento.60+0.00
    ServiceWare.35-0.02
    Siebel Systems 9.49+0.10
    Sitel Corp 2.39+0.29
    SupportSoft1.90+0.15
    Sykes Enterpris 5.49-1.36
    Syntellect .41+0.06
    Tekelec7.73+0.79
    Teletech Hldgs 6.40+0.40
    Vignette Corp 1.50+0.10
    ViryaNet2.74-0.15
    West Teleserv 17.37-0.42
    Witness Systems 5.03-0.01
    As of close 07/29/2002
      Primus Knowledge Solutions
     RealMarket Today! (Search, Archive, Subscribe, Unsubscribe) |  RealMarket Live (Upcoming, Archive)
    Experts Corner  |  Required Reading  |  Events Calendar  |  Career Opportunities  |  Online Training  |  CRM Info  |  Suppliers
    About  | Contact  | Home  | CRMAdvocates  | Affiliations
     
     Copyright (c) 2002   RealMarket, Inc.   All Rights Reserved.   ISSN: 1534-1135    Privacy Policy
    The information contained herein has been obtained from sources believed to be reliable. RealMarket is a registered trademark.