| Get RealMarket Today! | |
| CRM Success in Action | |
 (1000+ CRM case studies) | |
| Forward to a Friend . . . | |
| RealMarket Feature - "From the Top" | ||||||||||
 | ||||||||||
| ||||||||||
 |
"From the Top with Salesnet"
In this interview, Salesnet's Chairman and CEO, Mike Doyle, shares his candid thoughts on the current landscape in the CRM industry and indicates some of the driving issues. With the acquisition of Upshot by Siebel, it is clear that the ASP model is a model that is here to stay. Mike gives us an insight into the Salesnet philosophy and why a prospect should consider the ASP model.
(Read Now)
| |||||||||
Aspect Communications Reports Financial Results
Aspect reported financial results for the first quarter ended March 31, 2004. Revenues for the first quarter of 2004 totaled $91.5 million compared to $84.4 million for the first quarter last year and $97.4 million for the fourth quarter of 2003. Software License revenues in the first quarter of 2004 were $16.6 million compared to $15.0 million for the first quarter last year and $21.5 million for the fourth quarter of 2003. Net income attributable to common shareholders for the first quarter was $13.4 million or a profit of $0.17 per share on a basic and fully diluted basis. This compares with a net income attributable to common shareholders of $1.7 million or a profit of $0.02 per share for the first quarter of 2003 and a net income attributable to common shareholders of $14.6 million or a profit of $0.19 per share for the fourth quarter of 2003.
Embarcadero Technologies Announces Results
Embarcadero Technologies announced results for its first fiscal quarter ended March 31, 2004. Total revenues for the first quarter 2004 were $14.4 million, an eighteen percent increase over the prior year's first quarter results of $12.2 million. Net income and diluted earnings per share under Generally Accepted Accounting Principles (GAAP) for the quarter were $2.2 million and $0.08, respectively.
ICT GROUP Reports First Quarter Results
ICT GROUP reported results for the first quarter ended March 31, 2004. Net income for the 2004 first quarter was $224,000, or $0.02 per diluted share, compared to a net loss of $5.2 million or $0.42 per diluted share in last year's first quarter, including the impact of pre-tax charges related to on-going class action litigation, of $560,000 in the first quarter of 2004 and $11.7 million in the first quarter of 2003.
FileNet Reports 2004 Results
FileNet announced financial results for its first quarter ended March 31, 2004. Total revenues for the first quarter of 2004 were $99.5 million compared to total revenues of $87.0 million for the same period in 2003 and $101.0 million for the fourth quarter of 2003. For the fourth quarter of 2003, earnings per basic and diluted share were $0.15 and $0.14, respectively.
GWI Announces Q1 Results
GWI Software announced that they have exceeded revenue targets for the quarter ended March 31, 2004 . Total revenue for Q1 2004 has surpassed the revenue for the same quarter last year by 16%. New product sales increased 27% over Q1 2003.
Interactive Intelligence Reports Results
Interactive Intelligence reported revenues of $13.7 million for the first quarter ended March 31, and net income of $120,000, or $0.01 per share. This compares to revenues of $14.4 million reported in the first quarter of 2003, and net income of $300,000, or $0.02 per share. For the fourth quarter of 2003, revenues were $12.9 million, and net loss was $1.2 million, or $0.08 per share.
| Required Reading | ||||
| ||||
| CRM: Banks Fight Customer Flight Following mergers, banks used to sacrifice customer service in favor of speedy integration and cost-cutting. But no more. Here's how CIOs are helping banks implement a new postmerger mandate to focus on customer service. more >> | ||||
|
|
- Opus Group Addresses Void In Workforce Optimization Market - Opus Group launched the Opus Suite, a new solution for processing and contact centers aiming to take a giant leap forward in operational per . . . more >>
- GWI Software Delivers Cost Savings - GWI Software announced that they will unveil c.Support version 3.0 for Microsoft Windows. The cornerstone of this release is an asset scanni . . . more >>
- Open Systems Releases TRAVERSE Hand Held Solutions - Open Systems announced the release of TRAVERSE Hand Held Solutions, a suite of applications designed for mobile professionals. TRAVERSE Hand . . . more >>
- Rainmaker Announces New President - Rainmaker Systems, an outsource provider of sales and marketing programs for service contracts, announced that Martin D. Hernandez has been . . . more >>
- Siebel Systems And Teradata Announce Partnership - Siebel Systems and Teradata announced a partnership. This new partnership promotes enterprise-wide analytics, enabling more users to get val . . . more >>
- Fiserv Securities Selects Scherrer Web Ally CRM - Fiserv Securities has selected Web Ally as its front office, enterprise customer relationship management (eCRM) platform for its account man . . . more >>
- Sento Signs National Internet Retailer - Sento announced that the Company has secured a contract with a national online florist to provide outsourced call center support. At that co . . . more >>
- Witness Systems Announces Quarterly Results - Witness Systems today announced financial results for the quarter ended March 31, 2004. Revenue was $33.0 million, compared to $17.2 million . . . more >>
| Stock Index | ||
| RealMarket | 41.68 | -0.20% |
| Stock Index: | Tell me more | |
| Dow Jones | 10,472.84 | 0.11% |
| Nasdaq | 2,049.77 | 0.82% |
| S&P 500 | 1,140.60 | 0.06% |
| ||
| Amdocs | 30 | 0.57 |
| APAC | 2.88 | 0.13 |
| Apropos | 5.07 | -1.19 |
| Ask Jeeves | 41.33 | 0.01 |
| Aspect | 14.3 | -0.1 |
| Astea | 3.92 | 0.06 |
| ATG | 1.5 | -0.05 |
| AVAYA | 16.62 | 0.57 |
| Blue Martini | 5.2 | 0.06 |
| Broadvision | 4.37 | 0.09 |
| chinadotcom | 7.88 | -0.18 |
| Chordiant | 5.14 | -0.11 |
| ClickSoftware | 3.1 | 0 |
| Convergys | 15.76 | -0.09 |
| E.piphany | 5.54 | 0.25 |
| eLoyalty | 6.94 | -0.02 |
| Epicor | 14.95 | -0.35 |
| eOn | 2.28 | -0.12 |
| FirstWave | 4.25 | -0.04 |
| Group 1 | 22.74 | 0 |
| HP | 21.7 | -0.11 |
| ICT Group | 13.77 | 0.32 |
| Interact Intell | 5.8 | -0.01 |
| Interv Brite | 14.98 | 0.39 |
| KANA | 3.8 | 0.08 |
| LivePerson | 5.31 | 0.23 |
| NCR | 47.31 | -0.13 |
| NICE | 25.35 | 0.14 |
| Onyx Software | 3.77 | 0.07 |
| Oracle | 12.53 | 0.16 |
| Pegasystems | 9.4 | 0.11 |
| PeopleSoft | 17.96 | -0.93 |
| Primus | 2.61 | -0.09 |
| Rainmaker | 3.1 | -0.18 |
| SAP | 38.83 | -0.37 |
| Selectica | 5.13 | -0.01 |
| Sento | 9.78 | -0.57 |
| ServiceWare | 0.59 | 0 |
| Siebel | 11.47 | -0.14 |
| Sitel | 2.92 | 0.02 |
| SPSS | 15.5 | 0.02 |
| SupportSoft | 11.24 | -0.01 |
| Sykes | 6.12 | -0.04 |
| Tekelec | 18.65 | 0.58 |
| Teletech | 6.05 | 0.09 |
| Verint | 30.47 | -0.59 |
| Vignette | 2.13 | -0.04 |
| ViryaNet | 5.28 | 0 |
| West Tel | 26 | -0.01 |
| Witness | 13.06 | 0.61 |
 | ||
| As of close 04/23/04 | ||
| ||||||||||||||||||||||