April 26, 2001

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PeopleSoft CRM Wins Award [Top]
Supportgate.com announced that PeopleSoft CRM was awarded the WebStar Service Award at the annual SSPA San Diego Summit, where professionals and industry experts of the Information Technology world met to discuss support services operational issues.


CCG Partners With Silverline [Top]
The Connecticut Computer Group and Silverline announced a business partnership to provide integration services to customers that wish to link CRM activities to back office accounting systems. The relationship calls for CCG and Silverline to team on projects, where mutual clients require the implementation and integration of Siebel Systems' Mid Market Edition, a CRM product suite, to the Navision suite of accounting applications. Silverline will provide the Siebel CRM implementation expertise, while CCG provides the expertise in Navision.



MarketFirst And Onyx Join Forces [Top]
MarketFirst announced that it has established a partnership with Onyx Software. Together, the companies intend to offer their clients the opportunity to implement solutions to streamline customer qualification, lead generation, and lead distribution processes, delivering information about qualified prospects to the right sales channels.



Island Data Appoints John E. Rehfeld [Top]
Island Data announced that John E. Rehfeld has been named to the Company's board of directors. During his 25-year career, Rehfeld has held top executive and board positions with numerous private and public technology companies.


eshare Debuts New Site [Top]
eshare announced the official debut of the company's new Web site. Foremost among the improvements over the previous Web site is an enhanced user experience.



RMHT Announces Revenues [Top]
RMH Teleservices announced financial results for the second quarter and six months ended March 31, 2001. For the second quarter, revenues increased 37% to $43.1 million compared to the second quarter of 2000. The Company reported operating income of $163,000 and net income of $87,000, or $.01 per diluted share.


Knowledge Impact Selects Knowledge Mechanics [Top]
Knowledge Mechanics announced that Knowledge Impact purchased its software to build and store the content behind its end-user e-Learning and performance support solutions. Knowledge Impact selected the Knowledge Mechanics Studio's LCMS after a technical review of other content management and authoring software products.



BroadVision For Coors [Top]
BroadVision announced that its suite of e-business applications -- including BroadVision InfoExchange Portal, BroadVision One-To-One Enterprise and BroadVision Retail Commerce -- was used to build and power Coors Brewing Company's new global distributor portal.



Young & Rubicam Selects Blue Martini [Top]
Blue Martini announced that Young & Rubicam San Francisco selected the Blue Martini Marketing application to power its new service for test-marketing and measuring the impact of branding, marketing and advertising initiatives. The service will enable Young & Rubicam San Francisco to execute virtual focus groups to identify the creative messages on a micro-segment basis before media is purchased.


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Apac Cust Svc 3.27 -0.18
Applix Inc 2.38 +0.16
Apropos Tech 2.68 -0.12
Ask Jeeves Inc 2.10 +0.09
Aspect Comms 4.05 +0.02
Blue Martini 3.03 +0.28
Broadbase Sftwr 1.02 -0.02
Broadvision 5.16 -0.05
Calico Commerce .31 +0.01
Chordiant Sftwr 3.03 -0.01
Convergys Cp 36.22 -0.54
Davox Corp 12.30 +0.30
Delano Tech Cp .84 +0.01
E.piphany Inc 8.50 -0.60
eGain Comms Cp 3.05 -0.66
eLoyalty Corp 3.24 -0.75
Eshare Tech 1.75 -0.03
Exchange Applc 1.94 -0.17
Firepond Inc 2.12 +0.01
HNC Software 26.00 +1.89
ICT Group Inc 11.12 +0.10
Interact Commer 11.96 +0.02
Interact Intell 15.29 +0.52
Interv Brite 9.95 +0.25
Kana Comms 1.05 -0.05
Liveperson Inc .47 +0.03
NICE 10.87 +0.06
Nortel Networks 15.16 -0.34
Onyx Software 4.00 +0.38
Oracle 17.25 +0.28
Pegasystems Inc 2.95 -0.06
PeopleSoft 29.93 -0.06
Peregrine Sys 23.71 +1.51
Pivotal Corp 22.16 +2.16
Prime Response 2.06 +0.00
Primus Knowldge 3.94 -0.23
Rainmaker Sys .81 -0.11
Remedy Corp 17.00 +1.25
Selectica Inc 3.98 -0.03
ServiceWare .57 +0.09
Siebel Systems 42.93 +2.78
Sitel Corp 2.57 +0.02
Support.com 3.73 -0.35
Sykes Enterpris 5.34 +0.20
Syntellect 1.83 +0.30
Teletech Hldgs 6.76 +0.06
Vignette Corp 6.75 +0.47
ViryaNet 1.07 +0.00
West Teleserv 22.55 +2.39
Witness Systems 11.87 +0.37
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