March 17, 2003

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Other News

  • Degussa Selects SAP
  • TantaComm Expands Into Latin America
  • Hudsons Bay Company Selects MicroStrategy

  • Degussa Selects SAP [Top]
    SAP announced that Degussa AG will deploy a CRM pilot using mySAP Customer Relationship Management (mySAP CRM) to streamline business processes, improve collaboration with customers, and increase customer satisfaction and retention. Based on a common CRM platform, Degussa aims to improve enterprisewide knowledge management of relevant market, customer, and competitor information; improve decision-making; and more effectively tap sales potential.



    TantaComm Expands Into Latin America [Top]
    TantaComm announced that they have entered into a partnership with ST&T, a consulting and solutions provider to the contact center industry in Latin America. ST&T will recommend and sell TantaComm's products to clients in Mexico, Central and South America.



    Hudsons Bay Company Selects MicroStrategy [Top]
    MicroStrategy announced that Hudson's Bay Company, Canada's largest retailer and oldest corporation has selected MicroStrategy as its standard for accessing, analyzing, and sharing information. Hudson's Bay Company chose MicroStrategy after an extensive review of competing products in a deal valued at well over $1 million.


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