March 10, 2003

  Previous Issue                                                                      About    Contact    Affiliations    Home                           


Headline News for CRM

          Genesys

 
News Search:

 
 
Free Newsletter!
Subscribe to RealMarket Today!

 TEXT HTML
Privacy Policy
 
Send it to a Colleague
Send this report to a colleague with your personal message.
 
CRM Success Stories

Search a database of hundreds of CRM Success Stories
 
Expert's Corner #REF!
 Seven Easy Steps to Increase Service Revenue
More

Sridhar Krishnan
Encover, Inc.
 
Required Reading #REF!

"Ally vs. Assimilate: Make Your Reseller Channel Your Partner"
by Alan See - University of Phoenix

 
 

Featured Event [search]

HDI 2003 - Come Together
March 17-20, 2003
The Venetian Resort & Casino - Las Vegas, NV

 
 

Online Training

Learn one-to-one strategy
Now Available from RealMarket
and
Peppers and Rogers Group

 

Call for Voters

Vote Today!

 
 


Other News

  • eLoyalty Joins Pegasystems Alliance Program
  • KeyCorp Chooses Exstream Software
  • ProClarity With FSIS
  • UpSource Chooses HigherGround

    • eLoyalty Joins Pegasystems Alliance Program [Top]
    Pegasystems announced that it has signed eLoyalty as a Services Partner to support the sale and implementation of PegaRULES Process Commander. Under the terms of the agreement, both companies will participate in joint sales and marketing initiatives focused on providing PegaRULES Process Commander solutions.



    KeyCorp Chooses Exstream Software [Top]
    Exstream Software announced that KeyCorp is using its Dialogue software to develop personalized trust and wealth management statements. The software allows KeyCorp to redesign existing customer communications, further reducing printing, paper and mailing costs.



    ProClarity With FSIS [Top]
    ProClarity announced the deployment of the ProClarity Analytics Platform within the Food Safety and Inspection Service (FSIS) of the United States Department of Agriculture (USDA). Used across the entire organization as part of its Performance Based Inspection System, ProClarity allows users with varying computer skills to access and analyze information that would otherwise be unavailable on a timely basis.



    UpSource Chooses HigherGround [Top]
    HigherGround announced that UpSource has chosen the company's call recording and monitoring solution, HigherGround Praetorian and HigherGround Mentor with Agent Evaluation, Screen Capture and Screen Title Tracker, and Report Commander, as key components of its recently enhanced call center platform for advancing delivery of high quality, customized, outsourced services.


    Front Page News

     

     
    RealMarket Live! Webcast
    Actionable Customer Intelligence
    Listen

    Nelle Schantz
     SAS Institute

    Archive       Current       Future
     
    Advanstar Canada

     

    Stock Index
    RealMarket20.70+0.35%
    Stock Index:Tell me more 
    Dow Jones07,740.03+0.86%
    Nasdaq1,305.29+0.18%
    S&P 5000,828.89+0.83%
    Amdocs12.43-0.23
    Apac Cust Svc 2.35-0.10
    Applix Inc 1.40-0.12
    Apropos Tech 1.62+0.23
    Ask Jeeves Inc 5.97+0.38
    Aspect Comms 3.11-0.11
    Astea.57+0.00
    ATG.94-0.02
    AVAYA2.21+0.02
    Blue Martini2.70+0.02
    Broadvision 3.68+0.06
    Chordiant Sftwr 1.10+0.04
    Convergys Cp 12.00+0.12
    Concerto Sftwr5.74+0.08
    divine.06+0.00
    E.piphany Inc 3.99-0.21
    eGain Comms Cp .18+0.00
    eLoyalty Corp 3.75-0.13
    Epicor1.80+0.00
    eOn Comms.38-0.01
    Firepond Inc 2.51-0.11
    FirstWave12.90+0.05
    Group 1 Software15.99-0.23
    Hewlett-Packard15.80+0.25
    ICT Group Inc10.19+0.09
    Interact Intell 3.04+0.04
    Interv Brite 1.69-0.01
    J.D. Edwards11.45+0.22
    KANA2.98-0.05
    Liveperson Inc .81+0.06
    NICE9.75-0.06
    Onyx Software 1.10-0.02
    Oracle11.06-0.10
    Pegasystems Inc 3.54-0.35
    PeopleSoft16.05-0.22
    Pivotal Corp .80-0.02
    Primus Knowldge .71+0.05
    Rainmaker Sys .66+0.06
    SAP19.50-0.11
    Selectica Inc 2.82-0.02
    Sento1.44-0.09
    ServiceWare.29-0.01
    Siebel Systems 8.26+0.02
    Sitel Corp 1.06-0.05
    SupportSoft2.05+0.09
    Sykes Enterpris 3.52-0.08
    Tekelec8.66+0.02
    Teletech Hldgs 4.66-0.10
    Vignette Corp 1.63+0.11
    ViryaNet.52+0.03
    West Teleserv 15.00+0.01
    Witness Systems 2.92-0.08
    As of close 03/07/2003
      DKSystems
     RealMarket Today! (Search, Archive, Subscribe, Unsubscribe) |  RealMarket Live (Upcoming, Archive)
    Experts Corner  |  Required Reading  |  Events Calendar  |  Career Opportunities  |  Online Training  |  CRM Info  |  Suppliers
    About  | Contact  | Home  | CRMAdvocates  | Affiliations
     
     Copyright (c) 2002   RealMarket, Inc.   All Rights Reserved.   ISSN: 1534-1135    Privacy Policy
    The information contained herein has been obtained from sources believed to be reliable. RealMarket is a registered trademark.