February 8, 2001

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Other News


Vignette And WebTrends Launch Briefing Series [Top]
Vignette and WebTrends announced a five-city briefing series for marketing, IT and online business managers. The briefings will offer insight to integrating content management, personalization, and web analytic applications that will turn more web site visitors into customers.



PTC Selects ChannelWave [Top]
ChannelWave announced that PTC has selected ChannelWave's Partner Loyalty System to power its new MCAD Channel Partner Program and increase sales revenues. PTC created the MCAD Channel Partner Program as part of a strategy to strengthen sales of its mechanical computer-aided design solutions, including Pro/ENGINEER, its product design software solution. The company is investing in ChannelWave's Web-based PRM solution to increase partner support and communication, heighten customer service, and automate the process of connecting customers with the best channel partner.



SAS Named Business Partner For Compaq [Top]
SAS Institute announced that it has been selected as a business partner for Compaq Computer's Zero Latency Enterprise (ZLE) initiative. With a ZLE solution in place, companies will be able to respond quickly to any event.



Surebridge Joins Siebel Alliance [Top]
Siebel Systems and Surebridge announced that they have formed an alliance to deliver Siebel eBusiness applications in a hosted environment. As part of the alliance, Surebridge has been named a Siebel Premier Platform Partner.



Rainmaker Director of Sales Appointed to Board of AFSMI [Top]
Rainmaker announced that Toni Stone, Director of Strategic Sales, has been recently appointed to the international board of the Association for Services Management International (AFSMI), a two-year term.



Peregrine Systems Names Steve Kiser Senior VP [Top]
Peregrine named Steve Kiser the Senior VP of Research and Development and Product Marketing. Mr. Kiser will play a key role in supporting the development and marketing of solutions that will support Peregrine's vision and strategy as well as manage the company's growth.



Knowlagent Wins Award [Top]
Knowlagent announced that the company's training software suite, KnowDev @nswer 5.0, has been named as one of The Best Call Center Products of 2000 according to Call Center Magazine. Knowlagent's e-Learning technology was chosen by Call Center Magazine's editors due to its approach to simplifying the process of explaining complex concepts.


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