February 2, 2001

  Previous Issue                                                                      About    Contact    Affiliations    Home                           


Headline News for CRM

          ServiceWare Seminar

 

Search:

 

 
Free Newsletter!
Subscribe to RealMarket Today!

 TEXT HTML
 
Send it to a Colleague
Send this report to a colleague with your personal message.
 
Experts Corner
 Do as I say, Not as I do
More

Gary Lemke
RealMarket
 
Required Reading

"CRM or C3i? Why 80% of All CRM Initiatives Fail"
by Mike Smock & Rod Watkins - Managing Directors, vSente

 
 

Featured Event

WORKING WITH THE ANALYSTS
February 9, 2001
Los Angeles, CA

Career Opportunity

eCRM Technical Architect
Chicago, Boston, New York


"Before you meet with a consultant, attempt to define your problem thoroughly, clearly and candidly"



Call for Entries

Register Today!


Other News


IXOS Joins Siebel [Top]
IXOS announced that it has joined the Siebel Alliance Program as a Premier Software Partner. The alliance will allow IXOS to integrate its document solutions with Siebel eBusiness Applications. As a result of the alliance, sales, marketing and service teams will be able to access relevant customer data stored in IXOS-eCONtext through the standard Siebel user interface.



Gartner Joins RedCelsius Advisory Board [Top]
Manny A. Fernandez, Managing Director, SI Ventures, and Chairman of the Board, Gartner Group, was appointed by RedCelcius to its Advisory Board. In addition, Fernandez has held executive positions with several information technology firms and served as president and CEO of Dataquest.



Kana Management Change [Top]
Kana announced that Brian Allen, Kana's Chief Financial Officer, has resigned for personal reasons. Kana is actively searching for a replacement and, in the interim, Chief Executive Officer Jay Wood will assume the role of CFO.



IslandData Appoints Senior VP [Top]
IslandData announced the appointment of Doug Rothschild to the position of Senior VP of sales and services. Rothschild is responsible for the company's direct sales, customer care and professional services efforts. He is also responsible for the recruitment and management of indirect channel sales partners.



eLoyalty Reports Q4 Results [Top]
eLoyalty posted fourth quarter financial results for the period ended December 30, 2000. eLoyalty reported revenues of $57.6 million for the fourth quarter of fiscal year 2000 and cash earnings per share on a diluted basis of $0.00.



AFFINA Names President [Top]
AFFINA announced that Karen Jensen has joined the company and assumed the position of President & General Manager of AFFINA's Consumer Products, Consumer Electronics, Healthcare, and Transportation & Power Industry Groups. Ms. Jensen has nearly 20 years of experience in senior management, operations, marketing, finance and administration for companies such as Caterpillar.



TechTeam Selects Broadbase [Top]
Broadbase and National TechTeam announced that the Broadbase E-Service suite has been integrated into TechTeam's recently announced Web-based Support Portal, a component of the company's help desk services. TechTeam designed the Support Portal to enhance the effectiveness and cost efficiency of its help desk delivery model and to create a positive customer experience.



Magic Software Names CEO [Top]
Magic Software announced that it has named Menachem Hasfari as its new CEO. Hasfari's career, which spans more than 20 years in the international software arena, encompasses aspects of management and technology including both start-up and large global organizations.



BNFL Gets Core Value From Hyperion [Top]
Hyperion announced that BNFL has invested approximately $352,500 USD in Hyperion Enterprise to provide faster financial consolidation and reporting cycles for an organization now comprising approximately 80 entities in four business groups in 15 countries. The initial arrangement will allow BNFL users around the world to benefit from the software, with the intention of rolling out to more users in the future.


Front Page News

 

 

RealMarket Live! Webcast
The New Marketing
Listen

Steven Gal
 PrimeResponse
 
1-800-Flowers.com and Prime Response

 

Stock Index
RealMarket 118.67 +0.43%
Stock Index: Tell me more 
Dow Jones 10,983.63 +0.88%
Nasdaq 2,782.79 +0.36%
S&P 500 1,373.50 +0.55%
Apac Cust Svc 4 13/16 +5/16
Applix Inc 5 -1/4
Apropos Tech 7 3/8 0
Ask Jeeves Inc 3 5/8 -1/8
Aspect Comms 13 3/8 +1 3/8
Blue Martini 11 1/2 -5/8
Broadbase Sftwr 5 3/4 0
Broadvision 13 3/16 -1/4
Calico Commerce 1 1/32 -1/16
Chordiant Sftwr 3 7/8 0
Convergys Cp 48 3/64 +17/32
Davox Corp 11 1/8 -5/16
Delano Tech Cp 3 11/16 -1/16
E.piphany Inc 38 15/16 -3/16
eGain Comms Cp 4 7/16 -9/16
eLoyalty Corp 11 5/16 +15/16
Eshare Tech 1 7/16 -1/16
Exchange Applc 3 1/2 -1/4
Firepond Inc 4 3/16 -9/32
HNC Software 31 1/8 +1 1/8
ICT Group Inc 8 7/8 0
Interact Commer 11 5/8 -1/32
Interact Intell 35 0
Interv Brite 10 3/4 -7/8
Kana Comms 6 29/32 -13/32
Liveperson Inc 1 7/16 -1/16
NICE 17 7/8 -3 1/8
Nortel Networks 38 17/64 +1/32
Onyx Software 16 1/16 +1/16
Oracle 30 1/16 +15/16
Pegasystems Inc 5 3/8 -1/16
PeopleSoft 42 5/16 +1 5/16
Peregrine Sys 31 +3/8
Pivotal Corp 30 3/16 +9/16
Prime Response 2 5/32 +1/32
Primus Knowldge 7 1/4 +3/8
Quintus 2 31/32 0
Rainmaker Sys 2 -1/16
Remedy Corp 26 1/2 +1/4
Selectica Inc 14 3/16 -1/16
ServiceWare 1 5/8 -1/8
Siebel Systems 66 13/16 +1/2
Sitel Corp 3 29/64 +1/64
Support.com 14 7/8 -1/4
Sykes Enterpris 5 5/8 +1/8
Syntellect 4 11/16 +1/32
Teletech Hldgs 17 0
Vignette Corp 8 3/8 +1/16
ViryaNet 4 1/8 +3/8
West Teleserv 26 1/2 +1/16
Witness Systems 15 1/8 -11/16
As of close 02/01/2001
  Support.com Webinar

 RealMarket Today! (SearchArchiveSubscribeUnsubscribe) |  RealMarket Live (UpcomingArchive)
Experts Corner  |  Required Reading  |  Events Calendar  |  Career OpportunitiesCRM Info  |  Suppliers
About  | Contact  | Home  | Board of Advocates  | Affiliations
 
Copyright (c) 2001   RealMarket, Inc.   All Rights Reserved.    Privacy Policy
The information contained herein has been obtained from sources believed to be reliable. RealMarket is a registered trademark.