February 1, 2002

  Previous Issue                                                                      About    Contact    Affiliations    Home                           


Headline News for CRM

J.D. Edwards CRM enables you to build profitable relationships leading to increased revenues with decreased cost of goods sold. Download our CRM Info Packet.
Click Here

 

News Search:

 

 
Free Newsletter!
Subscribe to RealMarket Today!

 TEXT HTML
Privacy Policy
 
Send it to a Colleague
Send this report to a colleague with your personal message.
 
 
Expert's Corner [search]
If Knowledge is a Corporate Asset, What is it Worth?
Answer

Don Ross
Knowledge Management Software
 
Required Reading [search]

"Building a World-Class Customer Service & Support Center"
by Dirck Hobbs - FrontRange Solutions

 
 

Featured Event [search]

Offshore Outsourcing to India
March 20-21, 2002
Pan Pacific Hotel, San Francisco, CA

 

Call for Entries

Register Today!

 


Other News


Vignette V6 [Top]
Vignette reported growing momentum for the simplified pricing and packaging unveiled in its launch of Vignette V6 in September 2001, and also announced availability of Standard and Enterprise editions of the Vignette Content Suite V6. The new packaging showcases Vignette's ability to meet the needs of organizations at a departmental or enterprisewide level with the content management capabilities found in Vignette V6.



ACUTA Spring Seminars [Top]
The Association for Telecommunications Professionals in Higher Education (ACUTA) announces its spring seminars to be held April 28 - May 1, 2002, in Philadelphia, Pennsylvania. Approximately 175 representatives from college and university campuses across North America are expected to gather as they consider the management of campus infrastructures and telemanagement trends.



NICE Earns Award [Top]
NICE announced it has received the Communications Solutions Product of the Year Award for 2001 for its CEM solutions. NICE's Customer Experience Management (CEM) solutions aims to enable contact centers to capture, evaluate, analyze and improve the customer experience to build lasting customer loyalty.



HAHT Commerce Named Leader [Top]
HAHT Commerce announced that Consumer Goods Technology Magazine named HAHT a winner in two categories: Top 10 Manufacturing Solutions and Top 10 Trade Promotions Solutions. Featured in the February issue, the CGT Elite 100 Awards are chosen by volunteers from a range of managers within consumer goods manufacturing companies.



Astute Earns Award [Top]
Astute Solutions has received Customer Interaction Solutions' Product of the Year Award for PowerCenter Email, PowerCenter FAQ, PowerCenter Chat, PowerCenter Interaction, and PowerCenter Business Intelligence. The five modules expand the Internet, telephony and reporting capabilities of PowerCenter, the company's contact management system.


Front Page News

 

 

RealMarket Live! Webcast
Reach out and Keep Someone: Extended CRM for Communications
Listen

Daniel Kenyon
 Peoplesoft
 
register here for ctexpo
 
Gartner

 

Stock Index
RealMarket66.11+0.56%
Stock Index:Tell me more 
Dow Jones09,920.00+1.61%
Nasdaq1,934.11+1.08%
S&P 5001,130.18+1.49%
Amdocs36.25-0.06
Apac Cust Svc 2.75+0.03
Applix Inc 2.24+0.27
Apropos Tech 2.26+0.01
Ask Jeeves Inc 3.18+0.42
Astea.90+0.00
Aspect Comms 4.10+0.20
AVAYA8.60+0.35
Blue Martini2.20-0.09
Broadvision 2.27-0.09
Chordiant Sftwr 7.85+0.15
Convergys Cp 31.69+1.58
Davox Corp 9.18+0.28
Delano Tech Cp 1.08+0.06
E.piphany Inc 8.75-0.52
eGain Comms Cp 1.51-0.06
eLoyalty Corp 5.60+0.06
Firepond Inc 1.37+0.01
HNC Software16.35+0.26
ICT Group Inc16.88+0.57
Interact Intell 7.05+0.05
Interv Brite 9.58+0.31
Kana Comms 18.25+0.13
J.D. Edwards15.54+0.41
Liveperson Inc .44+0.00
NICE14.85-0.02
Onyx Software 4.20+0.20
Oracle17.26+0.64
Pegasystems Inc 5.60-0.20
PeopleSoft32.49+0.34
Peregrine Sys 7.99+0.27
Pivotal Corp 6.48-0.07
Primus Knowldge 1.42+0.02
Rainmaker Sys .43+0.03
SAP35.06+0.38
Selectica Inc 3.75-0.28
ServiceWare.71-0.03
Siebel Systems 35.39-0.27
Sitel Corp 1.80-0.14
Support.com6.80-0.10
Sykes Enterpris 8.27-0.31
Syntellect 2.00+0.06
Teletech Hldgs 15.51+0.10
Vignette Corp 3.72+0.04
ViryaNet.52+0.04
West Teleserv 25.03-0.08
Witness Systems 12.80+0.20
Xchange.33+0.05
As of close 01/31/2002
 

 RealMarket Today! (SearchArchiveSubscribeUnsubscribe) |  RealMarket Live (UpcomingArchive)
Experts Corner  |  Required Reading  |  Events Calendar  |  Career Opportunities  |  CRM Info  |  Suppliers
About  | Contact  | Home  | Board of Advocates  | Affiliations
 
Copyright (c) 2002   RealMarket, Inc.   All Rights Reserved.   ISSN: 1534-1135    Privacy Policy
The information contained herein has been obtained from sources believed to be reliable. RealMarket is a registered trademark.