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News
Banter
Joins Siebel Alliance [Top]
Banter announced that it has joined the Siebel Alliance
Program as a Premier Software Partner. This alliance
includes an integration between Siebel eBusiness
Applications and Banter's customer communication solutions
that help enhance the online customer experience.
InternetSpeech
Announces Partnership With Selectica [Top]
InternetSpeech announced a partnership with Selectica so
that customers may take advantage of voice enabled
e-commerce Web sites using any telephone. By accessing
e-Commerce sites powered by Selectica and InternetSpeech
over the telephone, users will be able to hear options,
make choices and buy products using speech recognition
technology.
NCR
Reports Higher Operating Income [Top]
NCR announced that revenue for the fourth quarter ended
December 31, 2000, increased to $1.79 billion, a 2 percent
increase over the $1.76 billion reported in the year-ago
period. On a local currency basis, revenue increased 7
percent. Net income of $90 million, or $0.90 per diluted
share, for the fourth quarter compared to $235 million, or
$2.44 per diluted share, in the year-ago period.
CNT
Chooses Servigistics [Top]
Servigistics announced that CNT has selected Servigistics
to address their forecasting and parts planning needs.
With service inventories increasing in size and
complexity, CNT's growth required a Web-based solution to
satisfy current needs as well as anticipated growth.
Attenza
Adds ONTRACK Systemsuite [Top]
ONTRACK Data announced that eSupport solutions provider
Attenza will private label and resell Ontrack SystemSuite
for ASP to its Webskin ASP subscribers. Ontrack
SystemSuite allows Attenza to add Ontrack's PC maintenance
tools to its existing eSupport offerings, which include
text and video how-to tutorials, live services such as
chat and email, and other proprietary tools and analytics.
Purple
Announces New Team Member [Top]
Purple Solutions announced the addition of Chris Sokolyk
to its corporate team as advisor for channel development.
Sokolyk has been involved in structuring and launching a
number of businesses in the software industry, including
Varnet, PC DOCS, and Navision Software.
BT
Syncordia And Clientlogic Join Forces [Top]
BT Syncordia Solutions and ClientLogic announced an
alliance that will deliver managed, one-stop e-CRM
solutions to businesses across Europe. ClientLogic will
provide and manage Syncordia Solutions' outsourced contact
centre capabilities. Syncordia Solutions will deliver and
manage the technology and network infrastructure at all of
ClientLogic's European locations.
Broadbase
Receives Product Of The Year Award [Top]
Broadbase announced that its E-Service suite has been
selected as Product of the Year by Customer Inter@ction
Solutions Magazine. The Broadbase E-Service suite helps
Global 2000 organizations drive revenue while enhancing
customer service, retention levels and loyalty.
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