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Reynolds And Reynolds With HP [Top]
The Reynolds and Reynolds announced an agreement with Hewlett-Packard Company to deliver the Vehicle Lifecycle Management Solution (VLM), providing telematics services to vehicle consumers, automotive retailers, car companies and their suppliers. The VLM telematics solution consists of hardware, software and service components that aim to improve customer service, optimize operational processes, lower costs, increase vehicle safety and improve productivity throughout the automotive design process and supply chain.
Interface With Good CRM Sales [Top]
Interface Software announced record sales of its client relationship management solution for professional services, InterAction, during fiscal year 2001. The company reported a 50 percent sales increase over the previous year. Interface Software also reached the 300-customer milestone in 2001 by adding over 70 firms to its customer base.
BANC LINK Cashes In On Proscape [Top]
Proscape announced that Cambridge, Mass.-based BANC LINK will implement Proscape's Encyclopedia. BANC LINK, which develops and manages marketing and sales programs for growing community banks, will utilize MSE to develop, distribute and monitor marketing and sales collateral, leading to increased sales and a healthier bottom line for its client institutions.
Genesys Ships Gplus Adapter For Siebel 7 [Top]
Genesys announced shipment of its Gplus Adapter for Siebel 7. The Genesys Gplus Adapter provides pre-packaged integration of Genesys' Universal Queue customer interaction management capabilities with Siebel 7 and fully supports Siebel 7's thin client architecture. The Gplus Adapter for Siebel 7 offers customers an integrated interaction management solution that can work on multiple switches and across multiple sites.
SAP Enables Porsche [Top]
SAP announced that sports-car manufacturer Porsche AG is using the planning and optimization functionality of mySAP Supply Chain Management (mySAP SCM) to enable faster distribution of spare parts and accessories throughout the Porsche network of European dealers. mySAP SCM aims to improve the company's service and strengthen its relationship with its customers.
Altitude Signs Systems Integrator In Russia [Top]
Altitude Software and I.T.Co, a Russian systems integrator and software development company, announced a Partnership Agreement to deliver multimedia contact centre solutions to the Russian & CIS Markets. The alliance combines the Altitude uCI 2000 Plus suite with I.T.Co's expertise in integrating services to provide complete contact center solutions.
KANA Honored By KMWorld [Top]
KANA announced that the company has been selected as one of 100 ``Companies that matter in Knowledge Management'' by KMWorld Magazine. This list honors the 100 companies that are leading the way in the knowledge economy with solutions that both reduce costs and improve the way knowledge is collected, maintained and distributed to customers, partners and employees.
Memec With BroadVision [Top]
BroadVision announced that Memec has launched an enterprise portal to improve customer service and to help enhance demand for semiconductor products. Powered by BroadVision's suite of applications, the Memec portal delivers detailed comparisons and evaluations of semiconductor components to aid design engineers in finding and specifying the right parts.
Vignette Named To MIS Strategic 100 [Top]
Vignette announced that it was selected to Managing Information Strategies (MIS) Magazine's Asia Strategic 100, a list of the top 100 information technology vendors. Vignette was recognized for its market position, market share, growth potential and annual performance.
White Pajama Wins Award [Top]
White Pajama announced that they have earned Call Center Magazine's 2002 Product of the Year award. White Pajama was selected after magazine editors evaluated hundreds of products they had written about over the past year.
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