January 24, 2001

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Other News


Northern Light Joins Oracle Portal Partner Initiative [Top]
Oracle announced that Northern Light Technology has joined the Oracle Portal Partner Initiative, part of the Oracle Partner Program. By joining the Oracle Portal Partner Initiative, Northern Light can collaborate with other members of the program and have access to sample portlets and code using the latest production release of Oracle's portal software available in Oracle9i Application Server.


Notre Dame Teams With TeleMagic And PMI [Top]
Notre Dame was looking for an effective system for prospecting, one that could be customized to fit Notre Dame's specific needs. This tool would provide recruiters with pertinent prospect data and the ability to merge information into personalized correspondence. TeleMagic was the solution that gave Notre Dame the recruiting edge they were looking for.



Sitel Selects Avaya [Top]
Avaya and SITEL announced that SITEL has selected Avaya as its platform of choice for communications solutions. The three-year deal will allow SITEL to build a reliable converged network infrastructure based on Avaya's CRM Solutions and to offer its customers capability for multimedia customer contact.



Delta Air Lines Chooses Witness [Top]
Witness announced that Delta Air Lines will implement Witness Systems' equality software to help enhance Reservation Sales call center performance, heighten service quality and build customer loyalty. This software will facilitate improvements to Delta's internal processes, including measures for continuous performance improvement and training and development opportunities for its Reservation Sales representatives.



Silverline And Dharma Forge Partnership [Top]
Silverline announced a partnership with Dharma Systems. The technology of Dharma Systems and the expertise of Silverline aims to enable businesses to more easily integrate existing legacy applications into e-business solutions.



Banter Appoints Thomas Ream As CFO [Top]
Banter announced that Tom Ream has been named CFO. Ream will be responsible for the company's domestic and international financial direction as Banter continues its customer and partnership growth in the CRM market.


Acxiom Announces Third Quarter Results [Top]
Acxiom reported it achieved record revenue and earnings for the third quarter of fiscal 2001 ended December 31, 2000. Income from Operations was $58.3 million, representing a growth rate of 26%, and net earnings were $32.8 million, representing a growth rate of 24%. Earnings per share were $.34 per share.


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