January 17, 2003

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 CRM is the Key to Staying Competitive in the "New" Utility Market
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Other News

  • E.piphany Advances Relationship With IBM
  • Selectica Deployed At Bell Canada

    • E.piphany Advances Relationship With IBM [Top]
    E.piphany announced that E.piphany has integrated J2EE application server, IBM WebSphere, into the E.piphany E.6 component-based platform. The integration combines J2EE-based CRM suite, featuring integrated sales, marketing, service and analytic capabilities, with the J2EE application server.



    Selectica Deployed At Bell Canada [Top]
    Selectica announced that it has completed the deployment of its eBusiness solution for a unit of Bell Canada, which sells customer premise telecommunications equipment. The Selectica application, which is being used by 700 sales staff, utilizes a quote-to-order system that encompasses configuration, workflow, pricing and discounting structure, proposal and contract generation. It allows the sales staff to configure complex products and place customer orders on-line.


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