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KPMG Includes Consulting For Siebel ERM [Top]
KPMG Consulting announced that the company will expand its Enterprise Solutions offering by including consulting services for Siebel Employee Relationship Management 7. KPMG Consulting and Siebel Systems can offer clients Siebel ERM 7 as part of KPMG Consulting's Workforce Solution Family, a suite of web-enabled applications designed to reduce operational costs, increase employee productivity and maximize revenue and profit.
Blue Martini Poll [Top]
Blue Martini announced the results of an e-mail poll of registered attendees of the National Retail Federation Show in New York. The poll focused on retailer's ability to identify customers at the point of sale, access information about those customers in real-time, and act on that information to drive additional sales. Results from the survey show that a small majority of retailers are gathering data on individual customers, but only 41 percent are able to identify their most profitable customers and use that data for personalized promotions.
Companies Choose SAP For CRM [Top]
SAP announced continued momentum for mySAP CRM. High tech companies are adopting mySAP CRM to integrate strategies across their entire business, global supply chains and partner networks. They include Acterna, Brother International Corporation, CreoScitex, Infineon Technologies AG, Molex, Siemens Brazil, Symbol Technologies, Welch Allyn, and Westell Technologies.
France Telecom Selects Firepond [Top]
Firepond announced that France Telecom is implementing Firepond's SalesPerformer Configurator to accelerate sales of its Open Transit data and voice transmission capacity to other carriers. As part of its strategy to enhance its international competitiveness, France Telecom Long Distance is implementing Firepond's SalesPerformer Configurator to accelerate the generation of accurate contracts and proposals, as well as to increase the salespeople's productivity by minimizing the amount of time they need to spend in training.
Vignette And Oki Electric Industry Form Partnership [Top]
Vignette announced a partnership with systems integrator Oki Electric Industry Ltd. to supply Web content management solutions to the Japanese market. Oki will market Vignette V6 and Vignette Professional Services, and the two companies will develop an education program so customers can leverage the benefits of content management in their organizations.
Avaya Outlines Support For SIP [Top]
Avaya demonstrated its enterprise applications for the Session Initiation Protocol (SIP) -- the Internet Protocol (IP) standard for Web-centric services that establishes, routes, modifies and terminates communication services over IP networks. Avaya said it expects SIP to have a ``profound impact'' on next-generation communications.
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