January 17, 2001

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Other News


PeopleSoft Appoints New President For Japan [Top]
PeopleSoft is aiming to further strengthen its global presence with the appointment of Kiyochika Ishigaki as president of PeopleSoft Japan. Ishigaki, 56, will report to Guy Dubois, executive VP of International Operations at PeopleSoft.



Elytics And Hyperion To Deliver Solutions [Top]
Elytics announced an agreement with Hyperion, to combine Hyperion Essbase with Elytics Analysis Suite.The combination of Elytics' packaged enterprise solution and Hyperion's OLAP technology will help companies drive their e-business strategies to enable improvements to revenue, profitability, and customer retention and lifetime value.



Centura With Webtone [Top]
WebTone announced it is providing the latest version of its WebTone Customer Care Suite to Centura Banks. The WebTone Customer Care Suite 2.0 aims to enable Centura to be able to address its growing customer care needs before service issues arise.



MarketTools Selects Broadbase [Top]
Broadbase announced that MarketTools has selected Broadbase's E-Service suite to provide its customers with customer service via the Internet. MarketTools provides Web-based solutions for gathering, managing and sharing business intelligence across the corporate enterprise.



Peregrine Selected By Texaco [Top]
Peregrine announced that it has been selected by Texaco as its e-Business Broker and ASP to aid Texaco's e-Commerce capabilities. The Peregrine E-Markets Group will be providing e-Business connectivity, software and services, hosted on EMG's portal, Get2Connect.net, enabling Texaco to conduct business transactions over the Internet.



Seagate Selects Ask Jeeves [Top]
Ask Jeeves announced that Seagate has selected Ask Jeeves Business Solutions to deliver support services to its online customers. Seagate Software launched ``Ask Crystal'' using Jeeves Relevant Answers, which combines natural language and popularity-based search technology to deliver tech support to online customers.



Knowledge Impact And Witness [Top]
Knowledge Impact and Witness announced a new relationship designed to offer e-learning capabilities to their customers. The two companies' partnership has been designed to further develop customer sales/service representatives' (CSRs) skills, knowledge levels and quality of service delivery.



Kabel Nordrhein-Westfalen GmbH Selects Convergys [Top]
Convergys has signed a license implementation and support agreement with Kabel Nordrhein-Westfalen GmbH, Germany's private cable network operator. Convergys' convergent broadband voice, video, and data solution will provide billing services, including order management, workforce management, usage rating, inventory and payment processing functionality, for Kabel NRW's new convergent service offerings to its residential customers.



ABS Capital Partners Purchases Shares Of Rainmaker [Top]
ABS Capital Partners announced that it has purchased 3.2 million common stock shares of Rainmaker Systems from a non-management shareholder. The shares were purchased in a privately negotiated transaction. With this purchase of secondary shares, ABS Capital Partners will hold a total of 11.7 million shares.


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Apac Cust Svc 4 23/32 +3/32
Applix Inc 3 3/4 0
Apropos Tech 6 11/16 -1/16
Ask Jeeves Inc 3 15/16 +1/8
Aspect Comms 10 -1/16
Blue Martini 11 1/16 -7/16
Broadbase Sftwr 6 31/32 -5/32
Broadvision 16 13/16 +1
Calico Commerce 1 13/16 +3/16
Chordiant Sftwr 4 1/4 -1/8
Convergys Cp 45 15/16 -1 1/16
Davox Corp 11 5/16 -5/16
Delano Tech Cp 3 19/64 +19/64
E.piphany Inc 44 7/16 -11/64
eGain Comms Cp 3 13/16 +1/16
eLoyalty Corp 6 31/32 -9/32
Eshare Tech 1 3/4 +7/16
Exchange Applc 2 13/16 +5/8
Firepond Inc 5 7/8 +7/16
HNC Software 25 13/16 -3/4
ICT Group Inc 8 3/4 +1/4
Interact Commer 7 13/16 -5/16
Interact Intell 32 3/8 +1 5/8
Interv Brite 9 1/4 +1/4
Kana Comms 11 15/16 -1/16
Liveperson Inc 1 1/32 0
NICE 20 15/16 +2 1/2
Nortel 31 15/16 -1 7/16
Onyx Software 14 11/16 +13/16
Oracle 31 13/16 -1/2
Pegasystems Inc 4 3/4 +13/16
PeopleSoft 48 11/16 +3/16
Peregrine Sys 21 7/8 -7/8
Pivotal Corp 34 3/4 -1/4
Prime Response 2 1/4 +1/8
Primus Knowldge 7 -1/16
Quintus 2 31/32 0
Rainmaker Sys 2 3/8 +1/2
Remedy Corp 19 3/16 -5/16
Selectica Inc 20 +3/8
ServiceWare 1 7/8 +1/16
Siebel Systems 68 7/16 -3 9/16
Sitel Corp 2 11/16 -1/16
Support.com 12 1/2 -2 1/8
Sykes Enterpris 5 1/8 +17/32
Syntellect 4 15/32 0
Teletech Hldgs 19 1/8 +3/8
Vignette Corp 14 3/8 +1/16
ViryaNet 3 1/2 0
West Teleserv 24 7/8 -1/8
Witness Systems 12 5/8 -1
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