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PeopleSoft
Appoints New President For Japan [Top]
PeopleSoft is aiming to further strengthen its global
presence with the appointment of Kiyochika Ishigaki as
president of PeopleSoft Japan. Ishigaki, 56, will report
to Guy Dubois, executive VP of International Operations
at PeopleSoft.
Elytics
And Hyperion To Deliver Solutions [Top]
Elytics announced an agreement with Hyperion, to combine
Hyperion Essbase with Elytics Analysis Suite.The
combination of Elytics' packaged enterprise solution and
Hyperion's OLAP technology will help companies drive
their e-business strategies to enable improvements to
revenue, profitability, and customer retention and
lifetime value.
Centura
With Webtone [Top]
WebTone announced it is providing the latest version of
its WebTone Customer Care Suite to Centura Banks. The
WebTone Customer Care Suite 2.0 aims to enable Centura
to be able to address its growing customer care needs
before service issues arise.
MarketTools
Selects Broadbase [Top]
Broadbase announced that MarketTools has selected
Broadbase's E-Service suite to provide its customers
with customer service via the Internet. MarketTools
provides Web-based solutions for gathering, managing and
sharing business intelligence across the corporate
enterprise.
Peregrine
Selected By Texaco [Top]
Peregrine announced that it has been selected by Texaco
as its e-Business Broker and ASP to aid Texaco's
e-Commerce capabilities. The Peregrine E-Markets Group
will be providing e-Business connectivity, software and
services, hosted on EMG's portal, Get2Connect.net,
enabling Texaco to conduct business transactions over
the Internet.
Seagate
Selects Ask Jeeves [Top]
Ask Jeeves announced that Seagate has selected Ask
Jeeves Business Solutions to deliver support services to
its online customers. Seagate Software launched ``Ask
Crystal'' using Jeeves Relevant Answers, which combines
natural language and popularity-based search technology
to deliver tech support to online customers.
Knowledge
Impact And Witness [Top]
Knowledge Impact and Witness announced a new
relationship designed to offer e-learning capabilities
to their customers. The two companies' partnership has
been designed to further develop customer sales/service
representatives' (CSRs) skills, knowledge levels and
quality of service delivery.
Kabel
Nordrhein-Westfalen GmbH Selects Convergys [Top]
Convergys has signed a license implementation and
support agreement with Kabel Nordrhein-Westfalen GmbH,
Germany's private cable network operator. Convergys'
convergent broadband voice, video, and data solution
will provide billing services, including order
management, workforce management, usage rating,
inventory and payment processing functionality, for
Kabel NRW's new convergent service offerings to its
residential customers.
ABS
Capital Partners Purchases Shares Of Rainmaker [Top]
ABS Capital Partners announced that it has purchased 3.2
million common stock shares of Rainmaker Systems from a
non-management shareholder. The shares were purchased in
a privately negotiated transaction. With this purchase
of secondary shares, ABS Capital Partners will hold a
total of 11.7 million shares.
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