Headline News for CRM
 |  |
| Free Newsletter! | ||||||
| Send it to a Colleague | ||||||
| ||||||
| Required Reading [search] | ||||||
| ||||||
Featured Event [search] | ||||||
Call Center & CRM Solutions | ||||||
| ||||||
Other News
Blue Pumpkin Receives Award [Top]
Blue Pumpkin announced that it received the 2001 Frost & Sullivan Market Engineering Award for Market Penetration. The award is presented each year to the company that has demonstrated excellence in capturing market share within their industry.
PowerHelp Millennium Awarded Product of the Year Honors [Top]
Vertical Solutions, Inc. (VSI), a global provider of next generation electronic CRM software for internal, external and outsourced call centers, announced that their completely WEB based PowerHelp Millennium product suite has won Customer Interaction Solutions (CIS) Magazine's 2001 "Product of the Year".
University Chooses Interactive Intelligence [Top]
Universatile Net Centres Limited has completed deployment of interaction management software by Interactive Intelligence. The software, called Customer Interaction Center (CIC), was selected because of its open, unified architecture designed to increase agent productivity and improve customer service, according to Paul Martin, chief executive for UNCL. Already, CIC has enabled the university to add new inbound customer services and has also helped it to secure five new clients, Martin said.
State Of Minnesota Standardizes On BroadVision [Top]
BroadVision announced that the State of Minnesota has standardized on BroadVision's suite of enterprise self-service applications for its e-government portal initiatives. The State of Minnesota will use BroadVision InfoExchange Portal and BroadVision One-To-One Content to create its state government portal, designed to connect multiple state agencies and give citizens easier access to Minnesota government services and information.
BackWeb Study [Top]
BackWeb announced the availability of Gartner Consulting's Profitable Enterprise Portals study. Based on Gartner research, the report predicts that the portal software market will grow to have more than $1.8 billion in new license revenue by 2005 from $200 million in 1999.
Shanghai Cable Network Uses Vignette [Top]
Vignette announced that Shanghai Cable Network (SCN), has selected Vignette to power the first broadband portal site in China, http://www.cableplus.com.cn/. Ion Global Ltd., Asia's e-business integrator and a long-term partner of Vignette, will help SCN develop and implement Vignette's content management and content aggregation solutions.
Apropos Receives Award [Top]
Apropos announced that Customer Interaction Solutions Magazine awarded Apropos Technology's Multi-Channel Interaction Management Solution with a Product of the Year Award. The Customer Interaction Solutions Award is designed to honor companies offering technological evolution and application refinements resulting in an industry leading product or service.
Front Page News
| RealMarket Live! Webcast | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Working Through CRM Adversity: Turning Economic Lemons into Customer Lemonade | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Listen
 Liz Shahnam META Group |
 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Experts Corner | Required Reading | Events Calendar | Career Opportunities | CRM Info | Suppliers
About | Contact | Home | Board of Advocates | Affiliations
Copyright (c) 2002 RealMarket, Inc. All Rights Reserved. ISSN: 1534-1135 Privacy Policy
The information contained herein has been obtained from sources believed to be reliable. RealMarket is a registered trademark.