January 14, 2003

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Other News

  • BPM With Pegasystems
  • Clear Technologies With DDC
  • Interactive Intelligence And Philips Sign Agreement

    • BPM With Pegasystems [Top]
    Pegasystems announced that BUPA (British United Provident Association) has gone live with Pegasystems' customer service management software. First announced in January of this year, BUPA has implemented Pegasystems' customer management system to improve customer care and process management over the Web and through its call centers.



    Clear Technologies With DDC [Top]
    Clear Technologies announced it has signed a distributor agreement with Direct Data Corporation (DDC) to resell Clear Technologies' C2 CRM applications. The partnership will provide a strong presence in key Eastern and Midwestern markets as they integrate C2 CRM with existing application offerings and other solutions, such as ERP and SCM, to expand the value proposition to their IBM iSeries customers.



    Interactive Intelligence And Philips Sign Agreement [Top]
    Philips Business Communications signed a three-year partnership agreement in November 2002 with global software developer, Interactive Intelligence. As a premier partner, Philips is certified to offer the Interactive Intelligence software to businesses throughout Austria, Belgium, Sweden and the U.K. In addition to installing and supporting the software, Philips is also qualified to provide application engineering services.


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