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"As e-mail customer service and
support becomes increasingly popular, it's an excellent idea to
test the writing and response skills of potential candidates via
e-mail. ... a good way to check for e-mail literacy at the get-go
is to 'interview' the candidate via e-mail sometime during the
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- 360 Degree Hiring, Retention and Career Pathing, by Jana Johnson
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TeleTech
Growth Creates Change [Top]
TeleTech announced that it is relocating its worldwide
headquarters to 9197 S. Peoria St. -- the former headquarters
of AT&T Broadband. TeleTech, which began construction on a
new headquarters building on Dry Creek Road in Englewood,
Colo., has increased its growth expectations and will need
additional space in 2001.
eshare
Accepts Resignation of James Tito [Top]
eshare announced that the Board of Directors has accepted the
resignation of James Tito, President and CEO, effective
immediately. Mr. Tito resigned to pursue personal interests,
including the establishment of an online ministry.
Apropos
Wins Best Of Show [Top]
Technology Marketing Corporation (TMC) Communications
SOLUTIONS EXPO Fall 2000 named Apropos Technology's Multimedia
Interaction Management Solution as one of its Best of Show
winners. The awards emphasize technologic innovation and
product feature sets.
BackWeb
Announces Earnings Results [Top]
BackWeb announced that it expects revenues for the fourth
quarter ended Dec. 31, 2000 to be between $7.1 and $7.4
million, with a loss between $0.11 and $0.14 per share. They
believe their revised expectations for the quarter do not
reflect any order cancellations or losses to competition.
Delano
Announces Third Quarter Expectations [Top]
Delano announced that the Company expects to report revenues
for the quarter ended December 31, 2000 of approximately
US$9.3 million, a 15% increase over the prior quarter and a
215% increase over the same quarter in the prior year. The
Company also expects to report a loss ranging between $11.75
million and $12.25 million or $0.33 per share before the
amortization of goodwill and stock compensation expense.
Xchange
Named One of the 12 Most Influential Companies [Top]
Xchange announced it has been named one of the 12 Most
Influential Companies in IT by Intelligent Enterprise.
Intelligent Enterprise's annual ``IE Dozen'' identifies 12 IT
solutions providers as the ``most influential'' in enabling
businesses to leverage IT for strategic advantage.
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