January 6, 2003

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Expert's Corner #REF!
Q: Is CRM Dead?
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Chris Selland
Reservoir Partners
 
Required Reading #REF!

"Great Expectations: Keeping Up With Changing Customer Service Demands"
by  - Sage Results

 
 

Featured Event [search]

2nd Annual Risks, Rewards & Trade-Offs of Offshore Outsourcing
January 16-17, 2003
Westin St. Francis - San Francisco, CA

 
 

Online Training

Learn one-to-one strategy
Now Available from RealMarket
and
Peppers and Rogers Group

 
 
 


Other News

  • Verint Wins Award
  • TISCOR Announces VP Of Sales And Marketing

  • Verint Wins Award [Top]
    Verint Systems announced that its analytical solution, ULTRA IntelliMiner, received the Best of Show Award in the Reporting Tools category at the International Call Center Management event in Chicago.



    TISCOR Announces VP Of Sales And Marketing [Top]
    TISCOR announced that Gary Timmers has joined the company in the position of Vice President of Sales and Marketing. Timmers will be responsible for all aspects of TISCOR's global sales and marketing strategy and attainment.


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     META Group

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